Privacy Policy
At ALPACA TRAVEL AGENCY, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Full name
Email address
Phone number
Nationality and passport details (when required for bookings)
Travel preferences and inquiries
Payment-related information (processed securely through third-party providers)
We may also collect non-personal information such as browser type, device information, and website usage data to improve our services.
2. How We Use Your Information
The information we collect is used to:
Provide and manage our travel services
Respond to inquiries and customer requests
Process reservations and payments
Personalize your travel experience
Improve our website and services
Send relevant information, promotions, or updates (only if you agree)
3. Information Sharing
ALPACA TRAVEL AGENCY does not sell, rent, or trade your personal information. We may share your information only with trusted third parties when necessary to:
Complete travel bookings (hotels, transportation, guides, airlines)
Process payments securely
Comply with legal obligations
All third parties are required to protect your information and use it solely for service-related purposes.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. While no online transmission is 100% secure, we strive to use commercially acceptable means to protect your data.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality. You may choose to disable cookies through your browser settings if you prefer.
6. Your Rights
You have the right to:
Access, update, or correct your personal information
Request deletion of your personal data
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us directly.
7. Third-Party Links
Our website may contain links to external websites. ALPACA TRAVEL AGENCY is not responsible for the privacy practices or content of third-party sites.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us through our official communication channels.