Terms and Conditions
By accessing and using the services of ALPACA TRAVEL AGENCY, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a reservation or using our website.
1. Booking and Reservations
All bookings are subject to availability and confirmation. A reservation is considered confirmed only after full or partial payment has been received, according to the terms specified at the time of booking.
2. Payments
Payments must be made using the methods authorized by ALPACA TRAVEL AGENCY. Prices are listed in the agreed currency and may be subject to change without prior notice until the booking is confirmed.
3. Cancellations and Refunds
Cancellation policies vary depending on the service, tour, or supplier involved. Any applicable cancellation fees will be communicated at the time of booking. Refunds, when applicable, will be processed according to the conditions agreed upon and may be subject to administrative fees.
4. Changes to Itineraries
ALPACA TRAVEL AGENCY reserves the right to modify itineraries, services, or accommodations due to weather conditions, operational reasons, safety concerns, or circumstances beyond our control. Any changes will be made to ensure the best possible experience for travelers.
5. Travel Documents
It is the traveler’s responsibility to ensure they have valid travel documents, including passports, visas, and any required permits. ALPACA TRAVEL AGENCY is not responsible for issues arising from incomplete or invalid documentation.
6. Health and Safety
Travelers must inform ALPACA TRAVEL AGENCY of any medical conditions, dietary restrictions, or special requirements prior to travel. Participation in tours is at the traveler’s own risk, and we recommend obtaining adequate travel insurance.
7. Liability
ALPACA TRAVEL AGENCY acts as an intermediary between travelers and service providers such as hotels, transportation companies, and tour operators. We are not responsible for delays, accidents, losses, or damages caused by third parties or circumstances beyond our control.
8. Force Majeure
ALPACA TRAVEL AGENCY shall not be held liable for failure to perform services due to events beyond our control, including but not limited to natural disasters, strikes, pandemics, government restrictions, or other force majeure events.
9. Website Use
All content on this website, including text, images, logos, and trademarks, is the property of ALPACA TRAVEL AGENCY and may not be used, reproduced, or distributed without prior written permission.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the country in which ALPACA TRAVEL AGENCY operates.
11. Changes to Terms & Conditions
ALPACA TRAVEL AGENCY reserves the right to update or modify these Terms & Conditions at any time. Continued use of our services implies acceptance of any changes.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us through our official communication channels.